Background
The global leader in container shipping and ports was looking to obtain operational excellence, control and visibility over its logistics and transportation supply chains in and around the biggest container port on the east coast of Africa. Its shore-based service providers lacked systems and procedures to plan, execute and report stevedoring, tallying, yard and gate activities electronically. This resulted in inefficient operations and a lack of real-time updates on status and location of its cargo and equipment.
Business Challenges
- Customer was lacking control and visibility over its container operations at port of call and inland (rail) depot
- Processes were being performed using lots of paper, mails and phone calls causing inefficiencies and delays
- Regional liner operations center was not receiving real-time EDI updates of Baplie, Coarri, Codeco and VPR/TDR protocols
- Need for subscription-based, cloud-hosted and mobile-ready TOS solution to minimize capex investment and deployment timeline
Business Solution
- LogStar delivery team worked closely with customer’s operations, IT and customer support teams to design and define most efficient and productive business processes
- Terminal Operating System supplied covers the end-to-end business requirements from vessel planning, container (un)loading, storage to receipt/delivery at port and inland rail depot
- Whole project from initiation till successful go-live was completed in less than 8 weeks
- Microsoft Azure cloud provides high availability, full redundancy and SLA-based application performance
Business Benefits
- Operational excellence
- Full control and visibility of cargo and container movements
- Real-time EDI exchanges
- One integrated solution for port and inland rail depot
- Opex model rather than capex investments
- Rapid delivery lead time